Baggage Delay Benefits

Baggage Delay Benefits

Baggage Delay Benefits

Delayed Luggage? AXA Travel Protection Has You Covered! 

We have all been there – eagerly waiting for our luggage at the baggage carousel, only to find out it is nowhere in sight. But did you know your travel insurance could come to the rescue in such situations? Let us break down baggage delay coverage for AXA Travel Protection plans. 

Getting Your Essentials Back: 

If your checked baggage does not arrive as planned and you are left without your necessary items for (12-24) hours, AXA has your back. We can offer reimbursement for the expenses you incur to replace those essential personal belongings, like clothes and toiletries that were in your checked baggage.  

What You Need to Do: 

When the unexpected happens, and your baggage goes astray, there are a few steps you need to take to make sure you're covered: 

Notify the Right People: Immediately inform the airline or transportation company about the situation. This way, they know the problem and can help you locate your luggage. 

 Getting Proof from the Carrier: AXA needs evidence that your baggage was delayed or misdirected. The airline or transportation company must  provide you with a verification of the delay or mix-up. 

Hang Onto Those Receipts: If you end up having to buy replacement items, make sure you keep the receipts. You'll need these to back up your claim when you seek insurance reimbursement. 

What is Baggage Delay?

Baggage Delay coverage is a type of travel insurance benefit that offers reimbursement for reasonable expenses incurred only while en route to your travel destination. Covered expenses may include the purchase of necessary clothing, toiletries, and other essential items located in your delayed checked baggage. 

Do I need Baggage Delay coverage?

If you are traveling with valuable items or you have connecting flights, it may be a clever idea to consider this type of coverage to protect yourself against the inconvenience and expenses of delayed baggage.

Imagine you are on a trip, and your checked baggage goes on an adventure. It could get delayed or even end up at the wrong place. No need to fret – AXA Travel Protection plans have a special provision for this kind of hiccup. 

All three of AXA’s travel plans include baggage delay coverage, maximum coverage per person is up to:


Maximum Benefit: $200


Maximum Benefit: $300


Maximum Benefit: $600

Receive a Free Quote within minutes, decide which plan fits best for your travel needs!

What Qualifies as Baggage Delay

  • You must be a ticketed passenger on a common carrier
  • All claims must be verified by the common carrier, who must certify the delay or misdirection
  • Receipts for the purchases must accompany any claim
  • Checked baggage is delayed or misdirected by a common carrier for more than
  • (24) hours for Silver and Gold plan policyholders.
  • (12) hours or more for Platinum plan policyholders.

Travel plan benefits vary by selection. Explore our SilverGold, and Platinum plans.

Baggage Delay FAQs

What should I do if my baggage is delayed?
If your baggage is delayed, you should report it to the airline as soon as possible and obtain a written confirmation of the delay. 
Call our claims team: (888)-957-5015 
Monday-Friday, 7:30 AM-4 PM Central Time

Is Baggage Delay coverage included in all AXA travel plans?
Yes! Baggage Delay coverage is included in SilverGold, and Platinum travel plans. 
Coverage limits will differ based on the travel plan selected. 

Can I purchase Baggage Delay coverage separately from a travel plan policy?

Unfortunately, you cannot purchase baggage delay coverage separately from our travel plans. 
But our Silver plan is our lowest cost plan, which includes baggage delay, trip cancellation, and more.

Why choose AXA Travel Protection

With a presence in over 30 countries worldwide, AXA provides assistance with a wide range of features that include: 

  • Extensive knowledge of local health risks and medical facilities to respond swiftly in the event of a medical emergency
  • 24/7 global team of travel experts that offers assistance and assurance while traveling

How to get a Travel Protection Quote

Receive a free quote within minutes
Or call us at 855-327-1441 to speak with our licensed Travel Insurance Advisors.
Monday-Saturday, 8 AM-7 PM Central Time

Disclaimer: It is important to note that the specifics of travel coverage for Baggage Delay will depend on the plan selected, date of purchase, and state of residency. Customers are advised to carefully review the terms and conditions of their policy and to contact AXA Partners with any questions or concerns they may have.