Contact Us

If your policy was purchased outside of the USA please check your policy documents or visit www.axa-travel-insurance.com. The below contact form is meant for residents of the USA with a SILVER, GOLD, or PLATINUM plan.

Contact us

Reason for contact --Choose an option-- Questions About Existing Policy Questions About New Policy Questions About a Claim

Name and surname

Email

Phone number

Message

Policy number 

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855-327-1441

USTravel@AXA-Assistance.us

AXA already looks after millions of people around the world

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Contact Us

Need help purchasing a policy?

Call us at 855-327-1441 option 2. Our hours of operation are Monday through Saturday 8am-7pm CST

How to file a claim?

Call us at 888-975-5015. Or you can download your claim forms at File a Claim

Assistance while traveling?

Call us at855-327-1442 option 1 will get you to an agent that will be able to assist you 24/7

Questions about your policy

Call us at 855-341-9877 option 1. Our hours of operation are Monday through Saturday 8am-7pm CST