The Bronze Travel Protection Plan provides coverage for trips lasting up to 180 days. This duration can accommodate travelers such as students studying abroad, individuals on temporary work assignments, or those planning extended stays in one or more destinations. When purchasing the plan, it is important to enter the correct travel dates so that coverage applies for the entire trip period.

Yes. The Bronze Travel Protection Plan includes $100,000 in emergency medical coverage and $250,000 in medical evacuation, which meets and exceeds the Schengen visa requirement of at least €30,000 in medical coverage. It also includes repatriation of remains, another mandatory condition for Schengen visas. With these benefits, the Bronze Plan can be used when applying for a Schengen visa, though it is important to confirm the latest requirements with the consulate or embassy where you are submitting your application.

Yes. The plan includes emergency medical coverage for COVID-19 if the virus is contracted during a covered trip. Eligible expenses may include treatment and hospitalization related to COVID-19, subject to plan terms, conditions, and exclusions. Coverage availability may vary by state, so travelers should review their state-specific policy documents for details and limitations.

Coverage for pre-existing medical conditions may be available if the plan includes a Waiver of the Pre-Existing Conditions Exclusion and if eligibility requirements are met. These typically include purchasing the plan within 14 days of your initial trip payment and being medically able to travel at the time of purchase. Travelers should review their plan documents to confirm whether this waiver is included and to determine eligibility based on travel timing and medical status.

In some cases, travelers may request an extension if a trip lasts longer than originally planned. Approval depends on several factors, including the traveler’s state of residence, how much time remains on the current plan, and whether any claims have been filed. To explore extension options, contact AXA’s customer service team before the plan expiration date or scheduled return date.

If you experience a covered event, such as a medical emergency or trip interruption, you can file a claim by visiting AXA’s claims portal or calling the customer support line. You may be asked to provide supporting documents such as medical records, receipts, or airline reports, depending on the type of claim. Filing promptly with complete documentation can assist in the review of your claim, which will be evaluated based on the terms and conditions of your plan.

Purchasing the Bronze Travel Protection Plan is simple and can be done in a few minutes.
You can:

• Get an instant quote online by filling out the travel form with your trip details.
• Call 855-327-1441 (Mon–Sat, 8 AM – 7 PM CST) to speak with a licensed AXA representative.
• Email axatravelinsurance@axa-assistance.us if you have questions before purchasing.

Once you’ve chosen your plan and any available add-ons, you’ll review the terms, confirm your payment, and receive a confirmation email with your policy documents. Keep these documents safe and accessible during your trip for quick reference if you need assistance or need to file a claim.