At AXA, we understand that as a senior traveler, you're experienced, independent, and well-prepared. But some travel challenges are simply harder to manage without support. A medical issue right before departure, a lost bag with essential medication, or needing care abroad where Medicare doesn’t apply can quickly disrupt your plans.
That’s why we offer travel insurance designed with your needs in mind. Our plans include benefits for trip cancellations, emergency medical treatment, and help with travel delays or interruptions.
With 24/7 assistance services included, we’re here when you need us. Our team is ready to help coordinate care, resolve issues, and keep your trip moving forward.
AXA Senior Travel Insurance Benefits
Our plans include features that can help support senior travelers in managing unexpected events before or during a trip.
Trip Cancellation
Reimburses non-refundable trip costs if you cancel before departure due to a covered reason such as illness, injury, or severe weather.
As a senior traveler, your health history, Medicare coverage, and choice of destinations can all influence the risks you may face during a trip. At AXA, we offer travel insurance that helps address those risks by filling important coverage gaps, especially when you're outside the U.S. or dealing with unexpected changes.
It can be especially helpful if:
You rely on Medicare, which usually doesn’t cover medical treatment outside the U.S.
You travel to remote destinations where care is hard to access.
You face a health issue, and need to cancel or interrupt your trip for a covered reason
You lose your luggage, and it includes essential medication or medical equipment.
You experience a delay or missed connection, leading to added costs and disruptions
We also offer 24/7 assistance with many of our plans to help coordinate care, manage logistics, or support you in an emergency while you're traveling.
Pre-Existing Conditions? Here’s How We’ve Made It Easy
A pre-existing condition is typically any illness, injury, or medical issue for which you received care, testing, or medication changes during a set period before buying your travel insurance plan. For many senior travelers, managing a stable health condition is part of everyday life, and travel coverage should reflect that.
With AXA, eligibility for a waiver of the pre-existing condition exclusion is available if:
You purchase your plan within 14 days of your initial trip deposit
You are medically able to travel when you buy the plan
Your condition falls within the look-back period, typically 60 to 180 days, depending on the plan
When the waiver applies, your condition is treated like any new medical issue during your trip. This may benefit travelers managing stable conditions like diabetes or high blood pressure. AXA’s travel protection may also include coverage for trip cancellations or interruptions resulting from a covered condition, whether it occurs before departure or during your trip.
Recognized for Excellence in Travel Protection
We’ve continued to earn trust and recognition. In Forbes Advisor’s 2025 review of travel insurance options, AXA’s Platinum plan was named among the highest-rated plans, reflecting our reliability and commitment to traveller satisfaction.
How AXA Supports Senior Travelers in a Medical Emergency
For senior travelers, having access to help during a trip can make a big difference. AXA’s travel protection plans include 24/7 global travel assistance services that connect you with support during medical or travel-related emergencies.
Our support includes:
Referring you to trusted local medical providers
Coordinating your care with doctors or hospitals
Arranging emergency medical transportation when necessary
Helping you replace lost or stolen travel documents
Offering language support during urgent situations
These services are available throughout your trip to help address unexpected health needs or travel disruptions.
They share their story
“They made an awful experience so much easier! Coordinated travel to get off an island and back, paid for the Dr visit so I had no out of pocket expenses, and paid for a hotel for the night. I wish all insurance companies were this easy to work with! Plus the staff was friendly, caring, kind, and engaged. They were incredibly helpful and very prompt with their service.”
Rhonda.
Traveler with AXA Travel Insurance
FAQs About Senior Travel Insurance
What is senior travel insurance?
Senior travel insurance provides coverage that can help address certain travel-related risks that become more relevant with age, such as medical emergencies, trip cancellations, or emergency evacuations. It may offer protection where standard health insurance or Medicare typically does not, especially during international travel.
Is there an age limit for purchasing senior travel insurance?
AXA’s travel insurance is available to travelers of many age groups, including older adults. While some travel insurance plans may have age-related limits or exclusions, many are designed to accommodate the specific needs of senior travelers. It’s important to review the plan details closely, as benefits, pricing, and eligibility can vary depending on your age and the type of coverage selected. Planning ahead allows you to choose a travel protection plan that supports your health needs and trip goals.
Can I get coverage for pre-existing conditions?
Coverage for pre-existing conditions may be available under certain travel insurance plans, provided that eligibility requirements are met. This usually includes purchasing the plan within a specific number of days from your first trip payment and being medically able to travel at the time of purchase. When these criteria are satisfied, a “waiver of the pre-existing condition exclusion” may apply, allowing you to be covered for eligible expenses related to an existing health issue. Always review the policy language to confirm what qualifies and what documentation may be needed when filing a claim.
What medical services are included during travel?
AXA’s travel insurance plans may include emergency medical and dental benefits, which can help cover eligible expenses if you experience an illness or injury while traveling. These benefits often include coverage for hospital stays, urgent care or emergency room visits, ambulance services, diagnostic testing, and prescribed medication. Some plans may also include limited coverage for dental emergencies that occur during your trip. This type of coverage is especially valuable for international travel, where your usual health insurance or Medicare may not apply.
What if I need to cancel my trip due to a health issue?
If you become unexpectedly ill or injured before your departure, trip cancellation insurance may help reimburse non-refundable costs such as flights, hotel bookings, or tour fees, provided the reason for cancellation is listed as a covered event in your plan. To be eligible, your condition must develop after your plan goes into effect. Documentation, such as a physician’s statement, may be required when filing a claim. Having this coverage can be particularly helpful for older adults, who may face more unpredictable health concerns before travel.
How do I get help while traveling abroad?
AXA’s 24/7 travel assistance services are available to provide support while you’re away from home. These services are non-insurance features included with the travel protection plan and can help with tasks such as locating medical care, coordinating emergency transportation, and arranging language translation during a health emergency. If your passport or medications are lost, the travel assistance team can help you replace them or find local alternatives. This added layer of support can be especially reassuring for senior travelers visiting unfamiliar destinations or traveling alone.
Do I need senior travel insurance if I have Medicare?
Medicare coverage typically does not extend outside the United States, which means any emergency medical care you need abroad may not be covered. A travel protection plan that includes travel insurance benefits can help fill these gaps by offering coverage for eligible emergency expenses during your trip. This can include hospital stays, doctor visits, and even medical evacuation back to the U.S. if medically necessary. Reviewing both your Medicare plan and your travel insurance options before departure can help you make informed decisions and avoid unexpected medical costs while traveling.
Senior Travel Insurance for Confident Journeys Ahead
AXA’s senior travel insurance helps you stay prepared for the unexpected, from medical concerns to trip disruptions. Choose the coverage that fits your journey and travel with confidence.
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With over 65 years of travel assistance experience, AXA supports millions of travelers across 164 countries. Our licensed representatives are available 24/7 to guide you through medical needs, trip concerns, or questions about your plan. You’ll always speak with real people who are here to help, wherever you travel.