AXA offers travel protection that helps when covered events, such as emergency medical care abroad, trip cancellations, or baggage delays, disrupt your trip. Missed nap schedules, sudden colds, or a lost suitcase can quickly complicate family travel, and that’s when coverage can make a difference.
With our family travel insurance, you can insure multiple travelers under one policy, which may include children, parents, or grandparents traveling together. This means less paperwork for you and broader protection for the whole group. Covered benefits may include reimbursement for prepaid expenses if illness prevents you from traveling, coverage for emergency medical treatment overseas, and assistance if your luggage is delayed or misplaced.
Our travel assistance provider is available 24/7 to help arrange hospital care, coordinate transportation, or provide guidance during unexpected events. You take care of your loved ones, and we’ll help protect the journey.
AXA Family Travel Insurance Benefits
With AXA travel insurance, families can access the following coverage options.
Trip Cancellation
Reimburses your prepaid, non-refundable costs if you must cancel before departure due to a covered reason, such as illness, injury, or severe weather affecting a family member.
Provides and coordinates transportation to the nearest suitable medical facility or return home if a family member requires urgent treatment during a covered emergency.
At AXA, we know traveling with your family is rewarding, but it also brings challenges that can quickly disrupt your plans. A child might get sick unexpectedly, a bag with essentials might go missing, or a connecting flight might be delayed. Even a small setback can feel overwhelming when you’re traveling together.
That’s why we offer family travel insurance that helps support you in common situations such as trip cancellations, interruptions, medical emergencies, and travel delays. We also include protection for lost or delayed baggage, so your family has added support when the unexpected happens.
While your health coverage at home may protect you domestically, it often doesn’t extend abroad. With AXA, you have access to travel insurance and 24/7 assistance services that can coordinate medical care, help replace lost travel documents, and manage urgent travel changes. We’re here to help you handle the unexpected, so you can focus on enjoying time with your loved ones.
When you’re traveling with children or in a group, we understand that quick access to support can make all the difference. That’s why AXA family travel insurance includes 24/7 global assistance services, so you can reach help whenever and wherever you need it.
Our assistance team is here to:
Connect you with trusted doctors and hospitals when someone falls ill.
Coordinate care if multiple family members need attention.
Arrange emergency medical transportation when required.
Replace lost passports or travel documents.
Provide language support and help adjust plans after delays.
With AXA by your side, you can keep your journey moving forward knowing that support is available around the clock.
Recognized for Excellence in Travel Protection
We’ve continued to earn trust and recognition. In Forbes Advisor’s 2025 review of travel insurance options, AXA’s Platinum plan was named among the highest-rated plans, reflecting our reliability and commitment to traveller satisfaction.
How Are Kids Covered in Family Travel Insurance?
When you travel with children, we know their needs are always top of mind. With AXA, kids are covered through individual travel insurance plans, just like adults. Each child can have their own policy that includes protection for:
Trip cancellations or delays if your child becomes ill or travel plans are unexpectedly disrupted.
Emergency medical care abroad, including eligible pediatric treatment when your child needs it most.
Lost or delayed baggage, covering essentials such as strollers, clothing, or baby supplies.
Each child’s coverage applies independently, so every member of your family has support for unexpected events. And because kids sometimes need extra care, AXA’s 24/7 assistance services extend to them, too. From pediatric referrals and hospital coordination to help replace lost travel documents, we’re here to support you in managing emergencies while traveling with children.
They share their story
“They made an awful experience so much easier! Coordinated travel to get off an island and back, paid for the Dr visit so I had no out of pocket expenses, and paid for a hotel for the night. I wish all insurance companies were this easy to work with! Plus the staff was friendly, caring, kind, and engaged. They were incredibly helpful and very prompt with their service.”
Rhonda.
Traveler with AXA Travel Insurance
FAQs About Family Travel Insurance
What Is Family Travel Insurance?
Family travel insurance is travel protection designed to address the needs of families who are planning trips together. While each traveler purchases their own individual policy, the coverage is tailored to situations that commonly affect families, such as sudden illness, trip cancellations, or lost baggage.
It ensures that parents, children, and even grandparents can travel with reliable protection, knowing each person has their own plan to cover unexpected events. With AXA, family- focused travel insurance also includes 24/7 assistance services, so every member of the group can get support if an emergency or disruption occurs during the trip.
Does family travel insurance cover children of all ages?
Yes. AXA’s family travel insurance can provide coverage for children and dependents traveling with you. While most children can be included under the same policy, age limits and eligibility may vary depending on the plan you select. For example, infants and younger children may be covered differently from teenagers. Some plans may also allow grandparents or extended family members to be added under the same policy, making it easier to protect everyone traveling together. Always review the plan details before purchase to confirm the specific age ranges covered.
Are pre-existing conditions covered for family members?
Coverage for pre-existing medical conditions may be available, but it usually depends on when you purchase your plan. Many AXA plans offer coverage for pre-existing conditions if you buy your policy within a specified period (often 10 to 14 days) after making your initial trip payment and if the traveler is medically able to travel at the time of purchase. This can help ensure that medical expenses related to a pre-existing condition, such as asthma or diabetes, are eligible for coverage while abroad. Since eligibility varies, it is important to carefully review the plan terms.
What happens if one family member cancels but the others continue the trip?
If a covered reason, such as illness, injury, or another emergency, causes one family member to cancel their part of the trip, trip cancellation benefits may apply to reimburse that traveler’s non-refundable expenses. The rest of the family can continue their travels under the same policy, with their coverage still active. This flexibility helps ensure that the entire investment is not lost if just one traveler is unable to go, while the rest of the group maintains their protection.
Can families add Cancel For Any Reason (CFAR) coverage?
Yes. The AXA Platinum Plan offers Cancel For Any Reason (CFAR) coverage as an optional benefit for an additional cost. With CFAR, you may be reimbursed for a portion of your prepaid, non-refundable trip expenses if you cancel for a reason not otherwise covered by your plan. Availability, eligibility requirements, and reimbursement percentages are outlined in the plan details, so be sure to review them carefully before purchase.
How do we get medical help abroad with kids?
Traveling with children can bring unexpected medical needs, from fevers to minor injuries. With AXA’s 24/7 global assistance services, families have access to a network of trusted doctors, clinics, and hospitals worldwide. If your child becomes sick or injured, the assistance team can provide referrals, arrange care, coordinate with local providers, and even organize emergency medical transportation if needed.
Translation support is also available to help overcome language barriers, ensuring parents understand the care their children are receiving. This service is designed to reduce stress and provide dependable medical access, no matter where you are.
What if our luggage with children’s essentials is lost?
When traveling with children, losing luggage can be particularly difficult, especially if it contains items like baby formula, strollers, or clothing. AXA’s baggage coverage provides reimbursement for lost, stolen, or delayed luggage. This benefit helps families replace essential items quickly so the trip can continue with fewer disruptions. In the case of delayed baggage, coverage may include purchasing necessities such as clothing, toiletries, and baby supplies until the luggage is returned. This added support helps minimize the impact of baggage issues on the entire family.
Is family coverage available for international trips?
Yes. AXA’s family travel insurance plans are available for both domestic and international trips, offering flexibility whether you are exploring a nearby city or traveling overseas. International coverage typically includes higher benefit limits for emergency medical expenses, evacuation, and trip interruption. These are important considerations when traveling abroad with children. Plans can be tailored to fit the needs of different destinations, helping families feel secure knowing that protection extends beyond their home country.
Ready to Protect Your Family’s Trip?
From unexpected medical needs to travel disruptions, AXA’s family travel insurance helps protect every stage of your trip. With flexible plan options and 24/7 support, you can focus on creating lasting experiences together while we handle the coverage.
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With over 65 years of travel assistance experience, AXA supports millions of travelers across 164 countries. Our licensed representatives are available 24/7 to guide you through medical needs, trip concerns, or questions about your plan. You’ll always speak with real people who are here to help, wherever you travel.
