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Explorer OnTrip Travel Protection Plan Benefits
The Explorer OnTrip Travel Protection Plan is designed for travelers who prioritize their well-being while abroad.
Trip Interruption
If your trip is cut short for a covered reason, this benefit may reimburse up to $2,500 for unused, prepaid trip arrangements incurred during travel.
Emergency Medical Benefit
Includes up to $100,000 for covered emergency accident or sickness medical expenses during your trip, with up to $500 for eligible dental emergency treatment.
Emergency Medical Evacuation
Offers up to $150,000 for medically necessary transport to the nearest suitable medical facility or return travel home after a covered emergency.
Baggage Delay
Provides up to $200 for essential purchases if your checked baggage is delayed 24 hours or more, subject to travel protection plan terms and conditions.
Search & Rescue
May reimburse up to $5,000 for eligible expenses incurred to help locate and assist you in remote locations during a covered emergency situation.
Security and Natural Disaster Evacuation
This benefit provides up to $150,000 for evacuation expenses if you must leave your destination due to covered security incidents or natural disasters.
Medical-Focused Coverage for Trips Already in Progress
The AXA Explorer OnTrip Travel Protection Plan is built for travelers who want coverage that focuses specifically on medical emergencies and evacuation during their trip. Unlike travel protection plans that emphasize trip cancellation benefits, Explorer OnTrip provides protection where it matters most while you are away from home.
Key features include:
- Emergency accident and sickness medical coverage during your trip
- Emergency medical evacuation and repatriation of remains
- Security and natural disaster evacuation benefits
- Trip interruption coverage for covered events
- Baggage delay reimbursement for essential items
- Search and rescue assistance for emergencies in remote locations
Explorer OnTrip Travel Protection Plan supports travelers during complex situations that may arise mid-journey. It is designed to provide practical protection for travelers facing medical or logistical challenges while traveling.
Travel Assistance Services under Explorer OnTrip Travel Protection Plan
Along with travel insurance benefits, the Explorer OnTrip Travel Protection Plan includes 24/7 assistance services provided by AXA’s support team and in-house medical team. These services are designed to help travelers manage unexpected situations that may arise while traveling away from home.
Through this, travelers can receive help locating appropriate medical care, arranging transportation to medical facilities, and coordinating emergency evacuations when required. Medical monitoring and access to telemedicine services may be available to support ongoing care during a covered medical event.
The AXA's travel assistance team can also help replace lost or stolen travel documents, including passports, and provide interpreter or translation support to help travelers communicate effectively in unfamiliar locations. In addition, guidance may be offered during travel disruptions such as trip interruption, helping travelers manage logistical challenges while continuing their trip.
This support is available 24 hours a day and is intended to provide practical, real-time help when travelers need it most.
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What Does AXA Explorer OnTrip Travel Protection Plan Cover?
All benefits are per person, per covered trip, and subject to policy terms and conditions.
| Explorer OnTrip Travel Protection Plan | |
| Trip Interruption | $2500 |
| Accident and Sickness Medical Expenses | $100,000 / Dental - $500 |
| Emergency Medical Evacuation / Repatriation of Remains | $1,50,000 |
| Security & Natural Disaster Evacuation | $1,50,000 |
| Baggage Delay | $200 (after 24 hour delay) |
| Search & Rescue | $5,000 |
| Compare Now | |
Looking for a Travel Insurance Plan with Different Coverage?
The Explorer OnTrip Travel Protection Plan is designed for travelers needing essential medical and evacuation coverage. But if you also want benefits like trip cancellation or baggage coverage, AXA Travel Insurance offers other travel protection plans to fit different needs.
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Frequently Asked Questions
What is the maximum trip length covered by the Explorer OnTrip Travel Protection Plan?
The Explorer OnTrip Travel Protection Plan provides coverage for trips lasting up to 180 days. This duration can accommodate travelers such as individuals on temporary work assignments or those planning extended stays in one or more destinations. When purchasing the travel protection plan, it is important to enter the correct travel dates so that coverage applies for the entire trip period.
Does it cover pre-existing medical conditions?
The travel protection plan includes a 60-day pre-existing condition lookback period. Coverage for pre-existing medical conditions may be available if eligibility requirements are met. Travelers should review their travel protection plan documents to confirm whether this waiver is included and to determine eligibility based on travel timing and medical status.
Is there an age limit to purchase the Explorer OnTrip Travel Protection Plan?
The Explorer OnTrip Travel Protection Plan is available to travelers up to age 99 years. This makes it a suitable option for older travelers who want access to emergency medical coverage, evacuation benefits, and travel assistance services while traveling, without the need for trip cancellation coverage.
Can I extend my coverage if my trip gets longer?
In some cases, travelers may request an extension if a trip lasts longer than originally planned. Approval depends on several factors, including the traveler’s state of residence, how much time remains on the current plan, and whether any claims have been filed. To explore extension options, contact AXA's customer service team before the travel protection plan expiration date or scheduled return date.
How do I file a claim if something happens during my trip?
If you experience a covered event, such as a medical emergency or trip interruption, you can file a claim by visiting AXA’s claims portal or calling the customer support line. You may be asked to provide supporting documents such as medical records, receipts, or airline reports, depending on the type of claim. Filing promptly with complete documentation can assist in the review of your claim, which will be evaluated based on the terms and conditions of your travel protection plan.
How do I purchase the Explorer OnTrip Travel Protection Plan?
Purchasing the Explorer OnTrip Travel Protection Plan is simple and can be done in a few minutes. You can:
- Get an instant quote online by filling out the travel form with your trip details.
- Call 855-327-1441 (Mon–Sat, 8 AM – 7 PM CST) to speak with a licensed AXA representative.
- Email axatravelinsurance@axa-assistance.us if you have questions before purchasing.
Once you’ve chosen your travel protection plan, you’ll review the terms, confirm your payment, and receive a confirmation email with your policy documents. Keep these documents safe and accessible during your trip for quick reference if you need assistance or need to file a claim.
Access Your Travel Insurance Documents Anytime
With our convenient digital card feature, your travel insurance details can be stored directly in your smartphone's wallet. No need to carry extra paperwork or search through emails, as your coverage information, emergency contacts and policy number are instantly accessible, even offline. This means faster assistance in urgent situations knowing your protection is always just a tap away, wherever your journey takes you.
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Travel Assistance Wherever, Whenever
Travel with confidence knowing AXA Travel Insurance is there to support you along the way. With decades of experience in travel assistance, AXA Travel Insurance helps travelers feel supported wherever they go. Licensed travel representatives are available 24/7 to assist with medical coordination, trip concerns, or any questions about your plan.
