AXA Travel Insurance
Reviews

"Very knowledgeable agent, calm and professional voice, clear and patient explanation of the policy and benefits. He has given me a very good reason to turn to AXA again for my next insurance needs."

"I had to go to see a dentist when I was in Florence Italy. Tooth 19 had to be removed because it all of a sudden caused alot of pain. Also tooth 20 had started to give me discomfort during the flight to Italy. It was full of decay and the dentist found it necessary to treat it to avoid further complications and infection. AXA will reimburse me for the extraction but not for the tooth treatment 20 which was necessary . I wonder why I would not get reimbursed for this part."

"The individuals on each team were easy to work with. Ideally all teams would have the same information (share my numerous emails and phone calls) with other teams so repetition wouldn't be necessary."

"I will be submitting the claim for the lower back injury that required a CT scan while in Santiago Chile."

"This was the only company that I could find that offers Cancel Any Reason coverage.. I think that is an important option. The website is easy to use and clearly gives you concise descriptions of the coverage you are purchasing as well as the terms of the contract."

"Easy-to-use website. Unlike many other companies you offer plans that don't require me to purchase expensive coverage options that I don't want or need."

"Good coverage and easy to use website. I also called an agent and actually got a live person, who spoke excellent English within only a minute of waiting...and on a Saturday!"

"Easy process to obtain and very helpful customer service to explain policy details. I did not make claim so I don’t know how well that would work"

"I was in Italy where there was an impending national train strike scheduled for 9.5.25 and a national airport strike on 9.6.25. When I became aware of this I decided to cut my trip short and leave on 9.4.25 from Venice to avoid becoming stuck in our original destination of Bologna with no way to get to Rome on 9.5 for my flight on 9.6.25. I contacted AXA and was told that strikes are covered after 48 hours. The two combined strikes were not considered 48 hours. Considering that we went out of our way to avoid being stuck and having to make a major claim, I'm disappointed that I purchased a policy that has unfriendly rules for travelers who try to avoid disasters before they materialize. I will be more careful with my selection of insurance next time."

"I've been using AXA for last 5 years and the experience of filling out quotes was smooth and efficient. The variety of plans and accommodations in each is amazing!"

"The plan offered, covers what I needed for my daughter to be away at camp without having to pay extra for coverage I didn't need. "

"We have been using travel insurance for several years. It is comforting to us having the accessibility to get back home to the US should something happen. On our last trip to Bonaire I had to be evaluated after I fell while windsurfing. I called the AXA customer service for help with initiating a claim. This was the first time. Representative was very helpful and went link to start process."