Adventure Travel
Insurance

Adventure travel insurance provides benefits that support travelers engaging in outdoor or high-activity trips. This coverage can help with eligible medical expenses, trip interruptions, or gear delays that may occur during activities like hiking, climbing, diving, or skiing. It also includes travel assistance services, such as help locating medical care in remote areas. At AXA, our travel protection plans support travelers who may be visiting remote or challenging locations or participating in guided expeditions where access to assistance is limited.

Yes, our travel protection plans may cover eligible medical expenses if you are injured during an adventure activity, provided the activity is not specifically excluded in your plan. Common covered activities may include guided hiking, zip-lining, kayaking, or snow sports. If you're traveling to remote locations, the plan may also include emergency evacuation to ensure you receive proper care. It's important to review the list of covered and excluded activities in your plan documents before departure.

If your travel protection plan includes emergency evacuation benefits, we can help arrange and cover transportation to the nearest appropriate medical facility in the event of a serious injury. This is especially important for adventure travelers who may be far from hospitals or emergency care. AXA's team coordinates the evacuation when medically necessary and ensures you receive care at a facility equipped to handle your condition. The cost of this transport is often not covered by standard health plans, especially in international or wilderness areas.

AXA offers benefits that can reimburse you for lost, delayed, or damaged baggage and personal effects. This includes essential gear used for your adventure, such as hiking boots, climbing equipment, or specialized clothing. If your equipment doesn't arrive on time or is lost during transit, we help cover the cost of replacing what you need so your trip is not disrupted. Be sure to keep receipts and documentation to support your claim.

Yes, the Platinum travel protection plan offers an optional Cancel For Any Reason (CFAR) benefit, available for an additional cost. This benefit allows you to cancel your trip for reasons not covered under standard trip cancellation. To be eligible, you must purchase the travel protection plan within the required timeframe after your initial trip payment, insure the full cost of your trip, and cancel at least two days before your departure. If all conditions are met, CFAR may reimburse a portion of your non-refundable trip costs.

If you become ill or are injured while traveling, contact AXA's 24/7 assistance team. We can help locate nearby medical facilities, arrange treatment, and assist with emergency evacuation if needed. You should keep records of all medical visits, receipts, and any communication related to your care. These documents will be needed if you file a claim for reimbursement of eligible expenses.

If your baggage or gear is lost, delayed, or damaged, you should first notify the airline or transportation provider and get a written report. Then contact AXA to begin your claim. You'll need to provide supporting documents, including the report, receipts for replacement items, and your travel itinerary. We'll guide you through the process and help you understand what's eligible for reimbursement under your plan.